Beginner desk · India

New to DhanWorks? Start with a clear route.

Choose the payment app you use, follow a simple setup guide, and ask a Telegram guide when you need a real answer.

  • No OTP asked
  • No PIN asked
  • Hinglish support
DW / START ROUTE GUIDE A

Your setup route

About 3 steps
  1. 01
    Choose your appPhonePe, Paytm, Mobikwik or another tool
  2. 02
    Follow the guideSee the setup path before you begin
  3. 03
    Ask a guideContinue on Telegram if anything is unclear
Guide desk Available on Telegram
READ FIRSTKEEP YOUR OTP PRIVATE

30 secondsto find your guide

4 app pathsin one beginner desk

1 clear next stepwhen you get stuck

Never share your OTP, UPI PIN or password with anyone.

The beginner route

Know what happens
before you start.

DhanWorks can feel unfamiliar on day one. This route turns the first setup into three small, checkable actions.

  1. 01

    Pick your payment tool

    Tell us which app you already use so the guide matches your screen.

    YOU CHOOSE
  2. 02

    Check the setup steps

    Read the guide first. Check each field before you confirm anything.

    YOU REVIEW
  3. 03

    Ask when it’s unclear

    Open Telegram and share only the question—not your private payment details.

    WE GUIDE

Find your tutorial

One desk.
Different apps.

Start from the app you recognise. Each path focuses on what you see, what to check and where to pause.

Can’t find your app? Ask us

PAYMENT GUIDE

PhonePe

Account checks and setup route

PAYMENT GUIDE

Paytm

Where to look and what to confirm

PAYMENT GUIDE

Mobikwik

A clean first-time walkthrough

OTHER APPS

Something else?

Tell the guide which app you use

Pause before you tap

Three things beginners should never rush.

A useful guide should tell you when to stop, not only where to click.

01

Read the name on every screen

Check that the app, account and action match the guide you opened.

02

Keep private codes private

Never send an OTP, UPI PIN, password or full payment ID in chat.

03

Ask before you guess

If your screen looks different, stop and ask for the correct guide.

Telegram guide desk

Stuck on one screen?
Bring the question.

Tell us which payment app you use and which step you reached. A guide can point you to the right tutorial.

Ask a Telegram guide
G
DhanWorks guide Guide desk
Hi! Which payment app are you using?
PhonePe. I’m new to the setup.
Got it. I’ll show you the beginner path. Please keep your OTP and PIN private.

Common questions

Good to know
before you go.

Is the beginner guide free?

Yes. You can open the guide and ask which tutorial fits your payment app before you continue.

What should I send to a Telegram guide?

Send the name of your payment app and describe the step that is unclear. Do not send an OTP, PIN, password, full payment ID or account balance.

What if my screen looks different?

Stop at that step and ask for an updated guide. App screens can change, so do not guess which option to choose.

Can a guide complete the setup for me?

No. A guide can explain the route, but you remain in control of your account and make every confirmation yourself.

Your next step

Find the guide that
matches your screen.

Open Telegram guide
Get the beginner guide